I’ve spent my life with bad hair service, bad cuts and terrible products not for my hair. JADE IS DIFFERENT!! Finally, a place that I don’t feel a hard upsell to buy products. I actually want to buy them to improve my look. I really like my stylist Emily. She seems to understand my unique hair concerns and addresses them. She also referred me to a staff member with similar hair and together they suggested a special treatment I might like. The Keratin Express has been wonderful! My hair is much more manageable and I get compliments! The rewards programs have offered added value and I can use the reward points for discounts for free items.